Unified Experiences for
Teams and Customers
DRIVE is the foundation for a smarter, more connected workforce and customer.
Whether you're activating your workforce or guiding your customers, DRIVE-X and DRIVE-CX deliver AI-powered learning, communication, onboarding, and support—all
from a single platform.
How DRIVE works
DRIVE-X
The Daily Destination for a Smarter Workforce
DRIVE-X unifies training, communication, coaching, and recognition into one seamless platform—built for the way people actually work.
It transforms workforce enablement from a disconnected initiative into a daily habit that drives performance, connection, and culture.
AI Coaching & Support
Personalized, role-specific coaching experiences simulate real-world interactions, helping employees practice, improve, and build confidence—faster.
Think of it as a virtual coach that adapts to each learner and accelerates time to competency through active adaptive learning.
Virtual AI Experts for In-the-Flow of Work Support
Virtual expert bots ensure consistent application of best practices and delivery of your customer experience standards—right in the flow of work.
Trained on your documentation and institutional knowledge, they deliver instant, context-aware answers that reduce support tickets and accelerate decision-making.
Context-Aware Knowledge Activation
DRIVE-X delivers contextual AI search that understands your organization’s structure, content, and user roles. It dynamically guides your teams to the right answer, source of truth, or tool—navigating massive libraries, systems, and resources with intelligent precision.
More Than Just Microlearning
Our DRIVE-X Challenges combine training, communication, and user action into gamified experiences that drive behavior change.
Role-specific, measurable, and time-bound, Challenges move users from awareness to understanding—and from passive consumption to applied action and advocacy.
Campaign-Based Communication
DRIVE-X empowers teams to think like marketers—using omnichannel, data-driven campaigns to engage internal audiences and drive action.
With segmentation, behavioral targeting, and performance tracking, you can deliver the right message to the right people at the right time—turning awareness into measurable engagement.
Personalized Learning Paths
Learning in DRIVE-X is never one-size-fits-all.
Content is tailored to job roles, performance goals, and evolving skill needs—driven by insights from virtual coach assessments and user actions.
Social Learning & Community Connection
DRIVE-X creates space for employees to connect, contribute, and grow together.
Through forums, social features, and user-generated content, the platform builds a sense of belonging—helping teams learn from one another, celebrate wins, and stay aligned to a shared purpose.
Rewards & Incentives Marketplace
DRIVE-X goes beyond recognition by offering a built-in virtual store where employees can redeem points for company-branded merchandise, exclusive experiences, or custom incentives.
With DRIVE-X’s API, you can also integrate your existing rewards programs—creating a seamless, scalable system that celebrates achievement and drives sustained engagement.
Recognition & Gamification
DRIVE-X turns engagement into momentum.
Through badges, points, leaderboards, and micro-incentives, the platform reinforces learning, encourages ongoing participation, and celebrates progress.
It builds a culture of recognition—where employees feel seen, motivated, and aligned with your mission.
DRIVE-CX
Customer Experience Enablement
DRIVE-CX provides a branded, guided experience that helps customers onboard faster, adopt smarter, and feel supported every step of the way. Reduce churn, activate service usage, and turn customers into advocates—all from day one.
Stuck in the vicious cycle of outdated systems and fragmented data?
Dealing with “the way things have always been done” costs a brand time, money, and reputability. Does your company experience:
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Siloed communication channels?
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Numerous outdated resources?
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Low employee engagement?
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Little to no accountability data?
If you answered "yes" to any of the above, book a demo to see how DRIVE solutions can help improve your team's operations.
The DRIVE-X Difference
At DRIVE, we stand out for our commitment to:
INNOVATION
Stay ahead with
cutting-edge technology and insights.
BRAND
EXPERIENCE
Strengthen your employee’s relationship with your brand.
INTEGRATION
Seamlessly connect with your existing tools and platforms.
EMPLOYEE RECOGNITION
Foster a culture of appreciation and reward performance.
Wondering what "X" represents in DRIVE-X? "X" is the variable unique to your organization, the challenge you need to overcome, and the goal you need to achieve. Our suite of solutions and services helps you solve for "X," whether it's boosting employee engagement, improving training effectiveness, enhancing communication, or achieving any other workforce objective.
Solving for "X"
Experience results like never before
Fastest growing custom LXP within US Automotive manufacturers
Supporting 5,000+ Dealerships in the US and Canada
100,000+ Sales, service and fixed operations dealer users
Deploy faster with a partner that knows the retail landscape
Our trusted partners
